Privacy Policy

This policy explains what information EarlyBird Roles ("we", "us") collects when you use the site, what we do with it, and who we share it with.

• Account details: your email address and an account identifier. Your password is stored in scrambled (hashed) form by our account provider; we cannot read it.
• Job-search preferences: the answers you give when getting started, such as the job titles, experience level, salary range, work arrangement and location you want, how long you have been looking, and what you find frustrating.
• Subscription details: your plan, its status and renewal date, and a customer identifier from Stripe. Your card details go directly to Stripe. We never see or store them.
• Technical information: our hosting and database providers record standard details such as IP address, browser type, pages requested and times, to keep the site running and secure.
• Messages: anything you send us by email.

We use cookies only to keep you signed in. While you answer the getting-started questions, your answers are kept in your browser so a page refresh doesn't lose them. We don't use advertising or third-party tracking cookies.

• To create and secure your account and sign you in.
• To take payment, manage your subscription and handle cancellations and refunds.
• To show jobs that match what you told us you are looking for.
• To answer your questions and send important messages about your account.
• To keep the site reliable, and to detect and prevent abuse and fraud.
• To meet our legal obligations.

We don't sell your personal information.

We share information only with the companies that help us run the site, and only as far as they need it:

• Stripe, for payments and subscriptions.
• Supabase, which hosts our database and user accounts.
• Vercel, which hosts the website.

We may also disclose information when the law requires it, or when it is reasonably necessary to protect our users, our rights or the security of the site. If the business is sold or merged, personal information may be transferred as part of that.

We keep your account information for as long as you have an account, and payment records for as long as tax and accounting rules require.

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete your account. Email support@earlybirdroles.com and we will respond. Depending on where you live, you may have further rights under local law.

The site is for adults. We don't knowingly collect personal information from anyone under 18. If you believe a child has given us information, please contact us and we will delete it.

If we make a significant change to this policy, we will tell you by email or with a clear notice on the site before it takes effect.

Questions about this policy? Email support@earlybirdroles.com.