Terms of Service
Last updated: November 11, 2026
1. About these terms
These terms cover your use of EarlyBird Roles ("we", "us"), including the free preview and paid plans. By using the site or buying a plan you agree to them, and to our Privacy Policy. If you don't agree, please don't use the site.
You must be at least 18 years old to create an account or buy a plan.
2. Your account
Give us accurate details when you sign up and keep your password private. You are responsible for what happens under your account. Tell us straight away if you think someone else has used it.
An account and its paid access are for one person. Please don't share, sell or transfer them.
3. Plans, renewals and cancelling
We offer weekly and monthly plans. The checkout page shows the price, billing period and any tax before you pay.
Plans renew automatically at the end of each period until you cancel. You can cancel at any time from your account page. After you cancel, you keep access until the end of the period you have already paid for.
If we raise the price of a plan you are on, we will tell you at least 30 days before the new price applies to a renewal.
4. Refunds
Payments are generally non-refundable. If something went wrong with a charge, or the service didn't work as described, email support@earlybirdroles.com within seven days of the charge and tell us what happened. We review each request individually and decide whether a full or partial refund is appropriate.
A request doesn't guarantee a refund. Paid access ends when a refund is issued. Nothing in this section limits any refund rights you have under the law.
5. Job listings and other websites
We collect job listings from employers' own career pages and link you to those pages to apply. We are not the employer, a recruiter or an employment agency, and a listing on EarlyBird Roles does not mean we endorse the employer or have a relationship with them.
Listings can be wrong, incomplete, changed or already filled. Check the details with the employer before relying on them. We can't promise that any listing leads to a reply, an interview or a job.
Employer websites, and services we rely on such as Stripe for payments, have their own terms and policies.
6. Fair use
Please don't:
- use the site for anything unlawful or harmful;
- scrape it or access it with automated tools, unless we have agreed to that in writing;
- copy, republish or resell our job data, or use it to build a competing service;
- try to get around the paywall or our security, or overload or disrupt the site;
- upload or send malicious code.
7. Ownership
The site's software, design, name and original content belong to us or our licensors. You may use the site for your own personal job search under these terms. Employers and other third parties keep their rights in their listings and content.
8. Changes to the service and ending access
We may change, pause or stop any part of the site. We may also suspend or close an account, for example for breaking these terms, abuse, a security risk or non-payment.
Apart from refunds we agree to under section 4, and subject to your legal rights, we don't give refunds when the service changes or an account is closed.
9. No guarantees
As far as the law allows, the site is provided as it is and as available. We don't promise it will always be accurate, complete, secure, uninterrupted or error-free.
10. Limit of liability
As far as the law allows, we are not liable for indirect or consequential losses, or for lost income, data, opportunities or employment outcomes.
Our total liability for any claim about the site is limited to the greater of US$100 or what you paid us in the 12 months before the claim arose. Nothing here limits rights or liabilities that cannot be limited by law.
11. Changes to these terms
We may update these terms. For a significant change we will give at least 14 days' notice by email or a clear notice on the site, saying when it takes effect. If you keep using the site after that date, you accept the new terms. If you don't agree, stop using the site and cancel any subscription.
12. General
These terms and the policies they link to are the whole agreement about your use of the site. If a court finds part of them unenforceable, the rest still applies. If we are slow to enforce a right, we have not given it up.
13. Contact
For questions or refund requests, email support@earlybirdroles.com.